# SoftCRM

> SOFTCRM, Inc. (SOFT Business Solutions) is a Turkish enterprise-software provider founded in 1996 that serves logistics, transportation, and supply-chain companies with web-based CRM and an integrated ERP suite.

Company page on Leadbay: https://mad-max.leadbay.ai/company/soft-crm.com · loaded 2026-10-29

## At a glance

- Website: https://soft-crm.com
- Team based in: San Diego (Leadbay's record)
- Incorporated: California (no. 4034173) (register)
- Registry: California Secretary of State 4034173
- Founded: 1996 (soft-crm.com)
- Industry: SOFT CRM
- Employees: 80 (employees and founders, investors not counted; soft-crm.com)
- Backed by: Ergün Kargalioğlu (Chairman of the Board), İsrafil Avci (Vice Chairman of the Board), Erdal Kiliç (Board Advisor)
- Seen in its site's code: Google Analytics (googletagmanager.com/gtag/js), WordPress (/wp-includes/) (read 2026-10-30)
- Phone: +90 212 212 79 20
- Email: soft@soft.com.tr
- Address: 10596 STONY RIDGE WAY
SAN DIEGO, CA 92131

## What it sells, to whom

- SOFTCRM, Inc. (SOFT Business Solutions) is a Turkish enterprise-software provider founded in 1996 that serves logistics, transportation, and supply-chain companies with web-based CRM and an integrated ERP suite. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/))

## Why it stands out

- Competes with: Pipedrive, ActiveCampaign, Copper ([tracxn.com](https://tracxn.com/d/companies/softcrm/__g5_kzoeFftQwlEyr_UkIW-mYYZsds48103j9X3zlN58))

## Products and services

- **SOFT CRM**: web-based sales, marketing, campaign, offer, communications, customer-service, reporting, and relationship-management platform. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [web.soft.com.tr](https://web.soft.com.tr/en/products/customer-relationship-management-crm/))
- **SOFT ERP**: 174-module enterprise resource-planning suite integrating sectoral applications. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [web.soft.com.tr](https://web.soft.com.tr/en/products/customer-relationship-management-crm/))
- **SOFTTRANS**: logistics and transportation software. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [web.soft.com.tr](https://web.soft.com.tr/en/products/customer-relationship-management-crm/))
- SOFTFINANCE, SOFTINTERFACE, SOFTE-DOCUMENT, and SOFTMOBILE applications. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [web.soft.com.tr](https://web.soft.com.tr/en/products/customer-relationship-management-crm/))
- **CRM subscription packages**: Easy, Ready, Business, Professional, and Enterprise. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [web.soft.com.tr](https://web.soft.com.tr/en/products/customer-relationship-management-crm/))

## Customers and markets

- **Customers**: More than 1,000 companies in the logistics and transportation sector (company-reported); specific customer names were not identified. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/28-yilimizi-kutluyoruz/))
- **Markets**: Primary market: Turkey, especially logistics and transportation companies. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [soft-crm.com](https://soft-crm.com/en/prices/))
- **Markets**: Adjacent sectors: supply chain and operational fleet rental; SOFT also markets adaptable packages for SMEs and broader sector-independent CRM use. ([soft-crm.com](https://soft-crm.com/en/about-us/), [soft-crm.com](https://soft-crm.com/en/), [soft-crm.com](https://soft-crm.com/en/prices/))

## Where to find more

- [This page in Markdown, for agents](https://mad-max.leadbay.ai/company/soft-crm.com.md)

Where it comes from: 9 sites read (soft-crm.com, web.soft.com.tr, tracxn.com, soft-crm.net, softwise.hr, linkedin.com, softcrm.co.kr, tr.linkedin.com, …).

Part of SOFT (soft.com.tr), which likely buys for it: Its mailbox is on soft.com.tr; its pages name SOFT.

## Best way in

- Call the front desk, +90 212 212 79 20: The front desk, in Leadbay's record, verified 2026-10-22
- Write to soft@soft.com.tr (generic): A shared mailbox, in Leadbay's record, verified 2026-10-22

## Signals: what happened

- 2024-01-01 · News: The company marked its 28th anniversary and said it continued serving logistics, transportation, and supply-chain sectors with 168 modules, products, and services (2 sources: [soft-crm.com](https://soft-crm.com/28-yilimizi-kutluyoruz/), [soft-crm.com](https://soft-crm.com/en/prices/))
- 2021-01-06 · News: SOFT Web CRM Sayfamız Açıldı! (1 source: [tr.linkedin.com](https://tr.linkedin.com/posts/soft-is-cozumleri_crm-software-softcrm-activity-6752478243351212032-iV9p))
- 2014-09-11 · News: Certification of a reference material for determination of total cyanide in soil to support implementation of the International Standard ISO 11262:2011 (1 source: [doi.org](https://doi.org/10.1007/s00216-014-8149-1))
- 2012-05-11 · News: SoftCRM is the cloud CRM application for complete management of small and medium companies. Affordable, simple, efficient and easy. (1 source: [soft-crm.net](https://www.soft-crm.net/en_UK/))
- 2010-08-30 · News: Certification of the mass fractions of trace elements and pentachlorophenol in an impregnated wood reference material (1 source: [doi.org](https://doi.org/10.1007/s00769-010-0699-0))
- 2008-01-01 · News: Development of Palm-Based Reference Materials for the Quantification of Fatty Acids Composition (1 source: [doi.org](https://doi.org/10.5650/jos.57.275))
- 2006-12-21 · News: Characterisation of leather candidate certified reference materials for their mass fractions of aromatic amines (1 source: [doi.org](https://doi.org/10.1007/s00769-006-0216-7))
- 2003-04-01 · News: ”SoftCRM": a new software for the Certification of Reference Materials (1 source: [doi.org](https://doi.org/10.1007/s00769-003-0597-9))

## Working on now

- SOFT CRM is focused on web-based CRM and digital-process solutions covering sales, marketing, campaigns, offers, customer communications, reporting, tasks, opportunities, complaints, and EDI.
- Core vertical focus is Turkey’s logistics, transportation, supply-chain, and operational fleet-rental sectors; the company says it serves more than 1,000 companies with an approximately 80-person expert staff.
- The product is positioned as a standalone CRM or as part of the broader SOFT ERP ecosystem, with ongoing emphasis on Industry 4.0, digital transformation, mobile/web applications, and consultancy.
- A March 2026 İstanbul posting shows active hiring for a full-time Systems Support Specialist, including SOFT data-center operations and Microsoft/network/database/security support.

From: [SOFT CRM – Your Strategic Business Partner](https://soft-crm.com/en/), [About Us – SOFT CRM](https://soft-crm.com/en/about-us/), [SOFT CRM ENTERPRISE – SOFT CRM](https://soft-crm.com/en/prices/soft-crm-enterprise-en/), [SOFT İŞ ÇÖZÜMLERİ A.Ş. Sistem Destek Uzmanı İş İlanı - 06.03.2026](https://www.kariyer.net/is-ilani/soft-is-cozumleri-a-s-sistem-destek-uzmani-4399093)

## Summary

SoftCRM is a cloud-based application that integrates CRM and ERP functions to help small and medium-sized businesses manage projects, documents, sales, and internal operations. It serves small to medium companies and trades, offering tools for warehouse management, invoicing, personnel records, and activity tracking. While SoftCRM competes with platforms like Pipedrive, ActiveCampaign, and Copper, it distinguishes itself as an unfunded, simple, and subscription-based solution for business process management.

[1]: https://soft-crm.com/en/ "SOFT CRM – Your Strategic Business Partner"
[2]: https://soft-crm.com/en/about-us/ "About Us – SOFT CRM"
[3]: https://www.soft-crm.net/en_UK/ "SoftCRM is the cloud CRM application for complete management of small and medium companies. Affordable, simple, efficient and easy."
[4]: https://www.soft-crm.net/en_UK/faq/question-for-whom-is-softcrm-intended "Question: For whom is SoftCRM intended?"
[5]: https://tracxn.com/d/companies/softcrm/__g5_kzoeFftQwlEyr_UkIW-mYYZsds48103j9X3zlN58 "SoftCRM - 2026 Company Profile, Team, Competitors & Financials - Tracxn"
[6]: https://www.soft-crm.net/en_UK/soft-crm-modules "SoftCRM Modules"
[7]: https://www.softwise.hr/hr_HR/software/softcrm "SoftCRM - Cloud bazirana poslovna aplikacija za upravljanje procesima i dokumentima"
[8]: https://linkedin.com/company/softcrm "SoftCRM"

## Sources

- [Softcrm, Inc.'s website](https://soft-crm.com)
- [SOFT CRM ENTERPRISE – SOFT CRM](https://soft-crm.com/en/prices/soft-crm-enterprise-en/)
- [SOFT İŞ ÇÖZÜMLERİ A.Ş. Sistem Destek Uzmanı İş İlanı - 06.03.2026](https://www.kariyer.net/is-ilani/soft-is-cozumleri-a-s-sistem-destek-uzmani-4399093)
- [28. Yılımızı Kutluyoruz… – SOFT CRM](https://soft-crm.com/28-yilimizi-kutluyoruz/)