# Humoniq, Inc. (B20250168595)

> Humoniq, Inc. is a San Francisco-based, 2025-founded YC S25 startup building fully automated AI customer support for airlines and travel companies, using voice/text agents and GDS/NDC integrations to resolve requests end-to-end.

Company page on Leadbay: https://mad-max.leadbay.ai/company/humoniq.ai · loaded 2026-10-28

## At a glance

- Website: https://humoniq.ai
- Team based in: San Francisco (ycombinator.com and 3 more)
- Founded: 2025 (ycombinator.com and 2 more)
- Founders: Todd Sullivan, Will Weber
- Industry: Technology, Information and Internet
- Employees: 5 (employees and founders, investors not counted; ycombinator.com; Sources disagree: 6 (ycombinator.com), 8 (humoniq.ai, a company database))
- Total funding: $500k (humoniq.ai and 1 more)
- Backed by: Y Combinator, Batch Ventures, First Peak Ventures, Maiora Ventures, MyAsiaVC, Rebel Fund, Team Ignite Ventures
- Seen in its site's code: Google Workspace (MX smtp.google.com) (read 2026-10-30)
- Email: sales@humoniq.ai
- Address: 714 RHODE ISLAND ST
SAN FRANCISCO, CA 94107

## What it sells, to whom

- Humoniq, Inc. is a San Francisco-based, 2025-founded YC S25 startup building fully automated AI customer support for airlines and travel companies, using voice/text agents and GDS/NDC integrations to resolve requests end-to-end. ([humoniq.ai](https://humoniq.ai/), [ycombinator.com](https://www.ycombinator.com/companies/humoniq), [humoniq.ai](https://humoniq.ai/team))

## Why it stands out

- Y Combinator Summer 2025 batch; YC lists Humoniq as active. ([ycombinator.com](https://www.ycombinator.com/companies/humoniq), [humoniq.ai](https://humoniq.ai/team))

## Products and services

- Humoniq airline customer-support platform ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai))
- Voice AI for calls, including flight rebooking and disruption handling ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai))
- Text/chat/email support automation ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai))
- Integrations with Amadeus, Sabre, Duffel, NDC, GDS, CRM and outbound voice systems ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai))
- Managed service combining AI with travel specialists ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai))

## Customers and markets

- **Customers**: A travel management company (unnamed) is reported by Humoniq as live in production in 2026, with over 70% coverage of complex air-travel cases. ([humoniq.ai](https://humoniq.ai/team))
- **Markets**: Primary market: airlines and airline customer-service operations. ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai), [ycombinator.com](https://www.ycombinator.com/companies/humoniq))
- **Markets**: Adjacent market: travel-management companies, travel agencies, tour/travel companies, and large transport providers. ([humoniq.ai](https://humoniq.ai/), [humoniq.ai](https://humoniq.ai/products/travel-ai), [ycombinator.com](https://www.ycombinator.com/companies/humoniq))

## Team

- Todd Sullivan, Founder/CEO · [LinkedIn](https://www.linkedin.com/in/todsul)
- Will Weber, Founder/CRO · [LinkedIn](https://www.linkedin.com/in/w-weber)
- Tomasz Niedźwiecki, CTO

Backed by: Y Combinator, Batch Ventures, First Peak Ventures, Maiora Ventures, MyAsiaVC, Rebel Fund, Team Ignite Ventures

## Where to find more

- [This page in Markdown, for agents](https://mad-max.leadbay.ai/company/humoniq.ai.md)

## Decision makers

- [Todd Sullivan](https://mad-max.leadbay.ai/person/todd-sullivan--humoniq.ai.md), Founder/CEO · [LinkedIn](https://www.linkedin.com/in/todsul)
- [Will Weber](https://mad-max.leadbay.ai/person/will-weber--humoniq.ai.md), Founder/CRO · [LinkedIn](https://www.linkedin.com/in/w-weber)
- [Tomasz Niedźwiecki](https://mad-max.leadbay.ai/person/tomasz-niedzwiecki--humoniq.ai.md), CTO

Work emails and direct phones come with a Leadbay account: https://wow.leadbay.ai/?register=true

Where it comes from: 8 sites read (humoniq.ai, ycombinator.com, pitchbook.com, crunchbase.com, bizprofile.net, app.dealroom.co, linkedin.com, singularitycapital.us).

## Best angle

2026-10-28 · Headcount: Headcount up 33% in a year (1 source)

## Best way in

- LinkedIn message to Todd Sullivan: Founder/CEO · profile linked from the company's record
- LinkedIn message to Will Weber: Founder/CRO · profile linked from the company's record
- Write to sales@humoniq.ai (generic): A shared mailbox, in Leadbay's record, verified 2026-03-29

## Signals: what happened

- 2026-10-28 · Headcount: Headcount up 33% in a year (1 source: [A company database](https://humoniq.ai/))
- 2025-10-09 · Fundraising: Seed · $500k (1 source: [A company database](https://humoniq.ai/))

## Working on now

- Building fully automated airline customer service that resolves requests—not just chats—across email, chat, and phone, including rebooking, refunds, reservation changes, baggage and disruption handling.
- Commercial focus is airlines and broader travel/transport operators, with a current emphasis on complex air-travel support and a controlled, one-channel-at-a-time rollout.
- The company reports going live in 2026 with a travel-management company, covering more than 70% of complex air-travel cases; its homepage reports 60% of complex cases automated and 75% lower human-labor hours.
- Developing 24/7, multilingual service with deep back-office integrations and outbound voice agents for airline waiver calls and disruption recovery.

From: [Humoniq - AI customer support for airlines](https://humoniq.ai/), [Team - Humoniq](https://humoniq.ai/team), [Humoniq - AI Customer Support for Airlines](https://humoniq.ai/products/travel-ai), [humoniq.ai](https://humoniq.ai/company/about), [Launch YC: Humoniq - AI Contact Center for Travel | Y Combinator](https://www.ycombinator.com/launches/OFd-humoniq-ai-contact-center-for-travel)

## Summary

Humoniq, Inc. is an AI-native company that provides fully automated customer support services for the travel and transport industries, specifically airlines, travel agencies, and travel management companies [1][2][3]. Its platform uses voice and text AI agents to resolve support requests—such as rebookings, cancellations, and baggage inquiries—by integrating directly with back-office systems like Sabre, Amadeus, and Duffel to perform tasks without human intervention [1][2][3]. The company was founded in 2025 by Todd Sullivan, Will Weber, and Tomasz Niedźwiecki [2][3]. Humoniq participated in Y Combinator’s Summer 2025 batch [4][5]. Its investors include Y Combinator, Batch Ventures, First Peak Ventures, Maiora Ventures, MyAsiaVC, and the Rebel Fund [6][3]. As of 2026, the company is live in production with travel management companies, having achieved over 70% coverage of complex air travel cases [4]. While it operates in a competitive landscape of travel support outsourcing, it distinguishes itself by replacing human teams with AI agents to reduce support costs and wait times [2][7][3].

[1]: https://humoniq.ai/ "Humoniq - AI customer support for airlines"
[2]: https://www.ycombinator.com/companies/humoniq "Humoniq: Airline customer service, fully automated. | Y Combinator"
[3]: https://app.dealroom.co/companies/humoniq "Humoniq company information, funding & investors | Dealroom.co"
[4]: https://humoniq.ai/team "Team - Humoniq"
[5]: https://www.linkedin.com/posts/humoniq_ycombinator-s25-ai-activity-7342788900177833984-Dssy "Humoniq automates travel support operations with AI, and we're excited to be joining the upcoming Y Combinator Summer ’25 batch! | Humoniq (YC S25)"
[6]: https://pitchbook.com/profiles/company/900326-35 "Humoniq 2026 Company Profile: Valuation, Funding & Investors | PitchBook"
[7]: https://www.ycombinator.com/launches/OFd-humoniq-ai-contact-center-for-travel "Launch YC: Humoniq - AI Contact Center for Travel | Y Combinator"
[8]: https://singularitycapital.us/stories/summer-25-yc-demo-day-investments "Summer 25 YC Demo Day Investments"

## Sources

- [Humoniq, Inc. (B20250168595)'s website](https://humoniq.ai)
- [Humoniq - AI Customer Support for Airlines](https://humoniq.ai/products/travel-ai)
- [humoniq.ai](https://humoniq.ai/company/about)